CONTACTS AND INFORMATION FOR BRAZIL

Contacts for Brazil

On this page you can find the contact information and reporting channels for YiFair. Please verify what subject you would like to contact us about and select the appropriate channel. Please note that each contact channel will respond to requests within the described scope. It will greatly facilitate our response to you if you could provide in your email the following information: ● Your full contact details, including but not limited to name, email address, telephone number, and physical address; ● Credentials for verifying your identity; ● Detailed description of any information you seek or assistance you request, as well as any background information you could share in connection with your enquiry; ● Recitation of the applicable legal grounds for your enquiry; and ● If applicable, any official document relating to your enquiry.

(1) Support for consumers located in Brazil, please access the Help Center (http://so.yifair.com/s/ByrCmn?).

(2) To report violation of intelectual property rights related to the Platform, please access the Alibaba IP Protection Platform (http://ipp.aidcgroup.net/?#/ippHome).

(3) For enquiry in relation to data protection requests of the Platform, please access the Privacy Center (http://privacy.yifair.com/home#/) or contact: DataProtection.AE@yifair.com

(4) Media and press contact information: imprensa.brasil@yifair.com

(5) To report illegal content related to the Platform, please access the Report Center (http://www.yifair.com/p/seller-report/index.html).

(6) For government authorities and law enforcement seeking information regarding product and seller compliance in Brazil, please contact us at the following email address: br.productsafety@yifair.com

(7) For government authorities and law enforcement agencies seeking information about users or platform, or information not related to specific situations described on this page, please contact us at the following email address (this address should not be used to circumvent proper legal notification procedures): enforcement.enquiry@yifair.com

Information for Brazil

YiFair users located in Brazil are contracting with Alibaba.com Singapore E-Commerce Private Limited, a company registered in Singapore, with registration number 200720572D and address at 51 Bras Basah Road, #01-21 Lazada One, Singapore 189554. The legal representative in Brazil of Alibaba.com Singapore E-Commerce Private Limited is Seasonoval Brazil Information Services Ltda., registered under CNPJ No. 48.019.542/0001-32, with address at Rua Apeninos, No. 485, CJ. 12, CEP 01533-000, São Paulo/SP, Brazil.